Privacy Policy

Background

The Good Estate Agent understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our site.

What Data Do We Collect?

Depending upon your use of our site, we may collect some or all of the following personal and non-personal data:

• Name
• Date of birth
• Address
• Email address
• Telephone numbers
• Payment information
• Information about your preferences and interests
• IP address and browser information
• Property information
• Details of tenancies and associated information

How Do We Use Your Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. Your personal data may be used for the following purposes:

• Providing and managing your Account
• Providing and managing your access to our site or services
• Personalising and tailoring your experience on our site
• Supplying our products and services to you
• Communicating with you, including responding to emails or calls
• Supplying you with information by email, text message and post that you have opted-in to

What Are Your Rights?

Under the GDPR, you have the following rights:

• The right to be informed about our collection and use of your personal data
• The right to access the personal data we hold about you
• The right to have your personal data rectified if inaccurate or incomplete
• The right to be forgotten (request deletion of your personal data)
• The right to restrict the processing of your personal data
• The right to object to us using your personal data for particular purposes
• The right to data portability

Further information about your rights can be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.

How Do We Use Cookies?

Our site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site.

By using our site, you may also receive certain third-party Cookies. These are used for analytics and marketing purposes. You can choose to enable or disable Cookies in your internet browser settings.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following contact details:

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations.